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Des questions d'information

Questions fréquemment posées

Will I receive same product I see in the picture?

We make every effort to provide our customers with products that look the same as the images displayed on our website pages. However please keep in mind that photographs have a difficult time showing exact colors and that the actual color of a product may vary slightly from what is shown in one of our website images.

Où puis-je consulter mon ticket de caisse?

Once your successful transaction we will send you the invoice to user registered e-mail ID. From user account you can also find the sales receipt under my orders and invoices.

Comment puis-je retourner un article?

Kindly do refer our terms and conditions page to know exact returning process.

Will you restock items indicated as “out of stock”

Our restocking criteria is based upon the product availability with seller and manufacturing unit.

Où puis-je expédier ma commande?

Even though we would like to expand our business across around Africa as of now we have initiated delivery all over Kinshasa locations.

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109, Avenue Kwango, Entrance INA, Gombe, Kinshasa, DR Congo

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